At OCG Casino, we are committed to promoting responsible gaming and providing a safe and secure environment for our players. We believe that online gaming should be a fun and enjoyable form of entertainment. This Responsible Gaming policy outlines the measures we take to help our players gamble responsibly and protect them from potential gambling-related problems.
Preventing underage gambling
OCG Casino is strictly for players aged 18 years or older. We require all players to verify their age during the registration process by providing a valid ID document. We also use age verification checks to ensure compliance with this policy. Any accounts found to belong to underage players will be closed immediately, and any winnings will be forfeited.
Player limits and self-exclusion
To help players manage their gambling activity, OCG Casino offers various tools and features, including:
- Deposit limits: Players can set daily, weekly, or monthly deposit limits to control their spending.
- Session limits: Players can set time limits on their gaming sessions to manage the amount of time they spend playing.
- Loss limits: Players can set limits on the amount they can lose within a specified period.
- Self-exclusion: Players can request to be temporarily or permanently excluded from using our services if they feel they have a gambling problem.
Responsible gaming resources
OCG Casino provides information and resources to help players understand the risks associated with gambling and recognize the signs of problem gambling. We encourage players to access support organizations, such as Gamblers Anonymous or GamCare, if they need help with a gambling problem.
All OCG Casino employees receive training on responsible gaming and are equipped to provide support and assistance to players who may be experiencing gambling-related problems.
Advertising and marketing
OCG Casino is committed to responsible advertising and marketing practices. We ensure that our promotional materials do not target minors or vulnerable individuals and do not promote excessive or irresponsible gambling.
Monitoring and review
We continually monitor and review our responsible gaming measures to ensure their effectiveness and make improvements as necessary. We also work closely with regulatory authorities and industry organizations to stay informed of the latest developments in responsible gaming.
If you have any questions or concerns about our Responsible Gaming policy or need assistance, please contact our customer support team at [email protected] or visit our Contact page at https://www.ocgcasino.com/contact.